ITIL® Best Practices for Security Management
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White Paper written by Reginald Lo, Vice President of Professional Services, Third Sky

ITIL identifies two objectives for Security Management. 

  • To satisfy the security requirements of Service Level Agreements (SLAs) and external requirements from contracts, legislation and regulations
  • To provide a basic level of security, independent of external requirements
Many organizations address strategic security requirements through policies and address operational level requirements through tools.  However, the tactical element of security poses the greatest challenge to actively managing information security, i.e. continually assessing whether the translation of the policies into security measures is still effective when the requirements and/or environment change.

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