White Paper written by Kai Holthaus, Director of Consulting, Third Sky

Implementing Configuration Management can be a daunting challenge. While the potential payback is big, probably bigger than implementing any other ITIL v3 process, the work and discipline that is required for successful Configuration Management has often been too much for the implementing organization – many giving up along the way without the benefits being realized.

There is a better way – understanding the discipline that’s required and carefully planning the implementation, creating value at each step of the journey. The implementing organization needs to balance “keeping their eyes on the prize” while also making sure that momentum is sustained. That way, the full benefits of Configuration Management can be achieved.

Fill out the form below for an instant download of the white paper.