Service Catalog & Request Management-as-a-Service
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Everyone agrees that a Service Catalog is vital to the success of any IT Service Management program, and many have either started or published a Service Catalog.  If you have started or published your service catalog, are you seeing or measuring any business benefits? If you haven't started, have you defined the goals and success criteria for your initiative?

To ensure organizations get more out of their Service Catalog, Third Sky and PMG have come together to offer Service Catalog Management as a Service, enabling our customers to:

  • Publish customer-friendly descriptions of your Services, and manage and maintain it as Services move through the lifecycle
  • Utilize experts to guide Service Owners on the best way to define their Services, Service Request forms and optimize their fulfillment plans.
  • In your resource constrained environment, get the bandwidth you need to successfully create and manage the Service Catalog, to keep it up-to-date and relevant to customers.
  • Implement an orderable Service Catalog solution that will let users to request services and automate fulfillment workflow across your IT department and other business departments
  • Communicate the value of your Service Catalog internally and externally to encourage adoption and proper use
  • Achieve fully mature service level, demand, and financial management

Leverage Third Sky's vast Service Catalog expertise and PMG's best-in-class software to allow you to focus on improving service delivery and reducing your department costs, without raising your headcount.

Contact Third Sky for more details.