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Third Sky offers a complete series of ITIL/ITSM
programs delivered publicly or at a site specified by the client. All programs
can be delivered individually or as part of comprehensive, customized program.
We deliver programs that consist of a selection of training sessions designed
to work together to assure competence in a specific area of IT. From
practitioners, to IT management, to the CIO, our education programs offer
consistent, affordable and effective learning.
Available at your facility or over the Web, you can choose 2-hour, half-day, or
full-day programs to introduce your team to the benefits and elements of ITSM:
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2-hour Session: The 2-hour session covers what is necessary for an IT
organization to achieve business and IT alignment, repeatable processes and
demonstrable IT service value.
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Half Day Session: Our half day course introduces IT Service Management and how
ITSM processes contribute to building a quality IT infrastructure.
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Full Day Session: The full-day session discusses IT Service Management and its
contribution to demonstrable IT service value, and introduces the attendee to
the IT Service Management process objectives, activities, relationships,
benefits and critical success factors.
To download a full description click here.
For further information on custom ITIL Awareness options, please register here.
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