The response to our original web seminar series was fantastic. If you missed it, recordings for each topic can be found by clicking the links below.
Integrating Project Management with Service Management
Aligning IT with Business
ITIL v3 Knowledge Management: Why this new process is more than just your knowledge base
How to get started with ITIL-based Release Management
Building a Business Case for Investing in Service Management Improvement
Everything You Ever Wanted to Know About… ITIL v3 Intermediate Courses and Understanding the Lifecycle & Capability Courses
What is ITIL and Why Should I Care?
Don't Do IT in the Dark: Light IT Up with IT Cost Transparency
Improving Service Delivery with Service Portfolio Management presented by Third Sky and Oblicore
Going Beyond Waves and Quadrants – Selecting an IT Service Management Tool in Today’s Market
Continual Service Improvement- The True First Steps
Everything You Ever Wanted to Know About ITIL V3 Intermediate Courses
Cutting IT Costs in Today's Tough Economy, Learn How a Service Catalog Can Help
Everything You Ever Wanted to Know About the ITIL v3 Intermediate Courses
Creating a Service Catalog that is Service Level Management and IT Financial Management Ready
Integrating Projects with Change and Release
Running IT Without a Service Catalog is like Navigating Without a Compass
The Last Crusade for ITSM Technology Solutions: Achieving the Holy Grail of ITIL
Replay Closed Loop Change Management: Practical Tips for Processes, policies, roles and responsibilities
The Temple of ITSM: Trasnsforming your Organization
Raiders of ITSM: Efficient and Effective Processes
Building your ITSM Vision into a Reality:10 Guiding Principles to Follow
Running IT without a Service Catalog is like Navigating without a Compass
How to use ITIL’s customer facing processes to ensure successful Business Service Management
Arizona Federal Credit Union Puts ITSM to Work
Building your ITSM Vision into a Reality
Practical Tips for World Class Incident Management beyond the Service Desk
Creating a Service Catalog that is Service Level Management and IT Financial Management Ready
Closed Loop Change Management: Practical tips for processes, policies, roles and technology
Integrating Projects with Change and Release Management
ITIL V3 One Small Step for Mankind
Knowledge is Power Education & Certification in ITIL V3
Walking the Line between Theory and Practice
ITIL in the Real World
ITIL and ITSM - Where do you Start
Building an Effective Service Catalog
Change Management Best Practices
Configuration Management and Designing a CMDB
Service Catalog - Build vs Buy with Examples
How has Change and CMDB Changed in ITIL v3
ITIL V3 Incorporating the Service Catalog and Service Requests into your ITIL processes
Also, download our free ITIL Podcasts - thought leadership on your iPod or MP3 player!
An Interview with Sharon Taylor, Chief Architect of ITIL v3, the Lou Hunnebeck, VP of ITSM Vision & Strategy for Third Sky
Podcast with ITO America, moderated by Paul Burns with Lou Hunnebeck
Missing Best Practices
Getting Started With ITIL v3
CMDB is now the CMS
Simplifying Availability Management
Media Inquiries:
1-866-708-4759 x105
media@thirdsky.com
