The response to our original web seminar series was fantastic. If you missed it, recordings for each topic can be found by clicking the links below.
Building your ITSM Vision into a Reality
Practical Tips for World Class Incident Management beyond the Service Desk
Webinar with Third Sky and Lontra: Extending the Service Catalog
Closed Loop Change Management: Practical tips for processes, policies, roles and technology
Integrating Projects with Change and Release Management
ITIL V3 One Small Step for Mankind
Knowledge is Power Education & Certification in ITIL V3
Walking the Line between Theory and Practice
ITIL in the Real World
ITIL and ITSM - Where do you Start
Building an Effective Service Catalog
Change Management Best Practices
Configuration Management and Designing a CMDB
Service Catalog - Build vs Buy with Examples
How has Change and CMDB Changed in ITIL v3
ITIL V3 Incorporating the Service Catalog and Service Requests into your ITIL processes
Also, download our free ITIL Podcasts - thought leadership on your iPod or MP3 player!
Missing Best Practices
Getting Started With ITIL v3
CMDB is now the CMS
Simplifying Availability Management
Media Inquiries:
1-866-708-4759 x105
media@thirdsky.com
