Delivered via email and telephone, our Mentoring Program builds an on-going relationship between Third Sky and your IT staff. We're here to answer those questions that often arise during the course of implementing and ITSM solution. You can choose from two different mentoring programs:

• STANDARD: A subject matter expert will work with you or your designated contact to answer questions and provide guidance with regard to ITIL implementation. 90 days free email mentoring comes with all certification programs.
  


• PREMIUM: A subject matter expert will work with you or your designated contact to answer questions and provide guidance with regard to ITIL implementation. The premium plan also includes unlimited access via phone and email for comments on ITSM plans and documents.