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Axios Sytems
Axios Systems is a leading provider of Best Practice-based consolidated IT
Service Management (ITSM) solutions. The company's customer-centric approach
combined with its award-winning enterprise solutions ensure that customers
worldwide align their Service and Support organizations with the overall goals
of the business. Benefiting from nearly 20 years of development and investment
around Best Practice principles, Axios Systems' core solution, assyst,
intuitively steers users through all IT Infrastructure Library (ITIL)
processes. Axios Systems' Best Practice Division works with customers to ensure
IT Service Management success. The division provides a wide range of
consulting, project management and training services to help maximize
investment. The company's commitment to Best Practice is further demonstrated
through being first in the world to achieve BS15000 (now ISO/IEC 20000)
certification, the international standard for ITSM. Axios Systems is
headquartered in the UK, with offices across the Americas, Europe, Middle East
and Asia-Pacific. For more on Axios Systems, please visit their website at
http://www.axiossystems.com.
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Digital Fuel
Digital Fuel Technologies, Inc., is the leading provider of Service Catalog, Service Level Management and Service Financial Management software solutions for IT, Communications, F&A in enterprises and commercial service providers. The company’s ServiceFlow business software applications manage billions in Telco, IT and other business services at companies and governments around the world such as British Telecom, CSC, Cummins, Dell, IBM, Nestle, Procter & Gamble, Siemens, Sprint, Telus, and many others. Digital Fuel is headquartered in San Mateo, California, USA, with offices across North America and Europe. Learn more at http://www.DigitalFuel.com.
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FrontRange Solutions
FrontRange Solutions provides one of the world's most popular ITSM and CRM
solutions. Their ITSM, HEAT® Solution, and GoldMine® suite have been used by
more than 130,000 companies and over 1.5 million users worldwide to automate
and manage IT projects and customer-facing initiatives.For more information, please visit http://www.frontrange.com.
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iET Solutions
iET Solutions develops, markets and supports award-winning software
applications for the IT service management market. iET ITSM is built around
ITIL standards to be compatible with core ITIL best practices. iET Solutions'
offerings, such as iET ITSM, iET Process Analyzer and iET CMDB Discovery &
Intelligence, manage ITIL processes including: Incident Management, Problem
Management, Change Management, Service Asset & Configuration Management,
Release & Deployment Management, Service Level Management, Service Catalog
Management, Supplier Management, Availability Management, and Continual Service
Improvement. Over 600 customers in more than 26 countries worldwide benefit
from iET Solutions' offerings. Headquartered in Framingham, MA, iET Solutions
maintains offices in Germany, Great Britian, and North America. Distributors
and technology partners server all other countries. For more information,
please visit http://www.iet-solutions.com
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Lontra
Founded in 2005, Lontra provides the first and only Service Portfolio Solution
that features IT Financial Management and Demand Planning solutions built
around an actionable IT Service Catalog. Lontra's solutions help IT align their
services to the needs of the buisness, manage and control IT spend, better plan
for future demand, and increase overall customer satisfaction. The company is
venture funded and headquarters in Redwood City, CA. For more information,
visit http://www.lontra.com
or call (877) LONTRA1.
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newScale
newScale, Inc. is the leader in IT Service Catalog and Service Portfolio Management software solutions for Global 2000 companies, with more than 1.5 million users worldwide. newScale solutions enable IT organizations and managed service providers to catalog their portfolio of services, govern demand for services, manage delivery of services, and optimize service quality. newScale customers - including twenty percent of the Fortune 50 - benefit from increased operational efficiency, reduced costs, improved service levels, and greater IT/business alignment. For more information, please visit the newScale web site at http://www.newScale.com
or call 650-403-7700.
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Oblicore
Oblicore is the leading Service Delivery Management software provider dedicated
to delivering SLM, BSM and Sourcing Management solutions that drive business
success. The company's flagship product, Oblicore GuaranteeT, is leveraged by
blue chip customers around the world, ensuring critical IT-powered business
processes are delivered in a manner that is compliant and predictable-reducing
costs, improving operational performance and increasing shareholder value. Both
service providers and enterprises alike rely on Oblicore's business-focused,
top-down approach to maintain compliance with SLAs, to increase customer
retention and acquisition, and to keep critical business processes running
smoothly. Headquartered in Cambridge, Massachusetts with offices across the
U.S., Europe, Asia and Israel, Oblicore is backed by a strong, global investor
base. For more information, please visit
http://www.oblicore.com
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Service-now.com
Service-now.com is championing a new approach to IT Service and Asset Management through
modern application development, delivery and pricing. We offer the first and only On Demand,
Web 2.0 solution (AJAX and SOAP enabled) that requires only a browser and an internet
connection; The solution is self-upgrading, customizable, and complete with built-in
reporting, analytics and a broad range of modules which deliver ERP for IT. For more
information, please visit http://www.service-now.com.
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Touchpaper
With over 20 years of experience across the UK and Europe, the USA and Asia
Pacific, Touchpaper is one of the most established and respected international
providers of IT Business Management (ITBM) solutions. Instrumental in
redefining the move away from simple help desk products to complete ITBM
solutions and services encompassing IT Service Management (ITSM), Customer
Service Solutions (CSS) and Network and Systems Management (NaSM), Touchpaper
now has over 1,700 customers around the world, supporting over 3 million users.
Touchpaper's goal is to help its customers deliver efficient, effective and
secure IT and customer services through teams who exceed expectations for
service and drive operational value through a combination of efficient
operating procedures and leading edge technology. For more information, please
visit http://www.touchpaper.com.
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