THIRD SKY PARTNERS WITH GLOBAL LEADER IN IT SERVICE MANAGEMENT BEST PRACTICES

April 13, 2005 - Boston, MA - Third Sky today announced a strategic partnership with Pink Elephant, the world's leading IT Service Management education and consulting provider, to deliver IT Service Management process consulting, technology assessment, and implementation services to select clients.

"Third Sky consultants have the experience we look for in implementations of IT Service Management Solutions and ITIL best practices. They understand the needs and issues of the service desks at major organizations," says Ken Wilson, VP of International Business Development for Pink Elephant. "When you combine that with the breadth and depth of their understanding of service desk software tools, assessments, integrations and extensions, you have a great complement to Pink Elephant's offerings."

Third Sky has not only been practicing and guiding its customers through the ITIL best practice approach to IT Service Management and service desk, but has now adopted use of Pink Elephant's ATLAS product as a guide and receptacle for all the best practices identified for and with the client.

"Third Sky has already had success working jointly with Pink Elephant. Our customers have both benefited tremendously. Formalizing our working relationship into a partnership enables us to bring a more comprehensive set of services to the market," comments Joshua Barrow, CEO of Third Sky.

About Pink Elephant
Pink Elephant is the world's leading IT service management conference, education and consulting provider. A global organization, Pink Elephant works with an extensive array of public and private sector clients to improve the quality of IT services through the application of established best practices, including ITIL. For more information, please visit www.pinkelephant.com.

About Third Sky
Third Sky is a consulting firm offering business-focused solutions for corporate and government clients in a variety of industries and solution areas including IT Strategy, Process Re-engineering, IT Service Management Solutions, ITIL, Help Desk Solutions, CRM, Call Center, SFA Solutions, and Mobile and Wireless Solutions. Our solutions involve both implementations of products as well as custom-built systems. We have locations throughout the United States and Canada; and our clients are across North America, Europe, and Asia. For more information, check out the Third Sky web site at www.thirdsky.com.

Contact:

Gerry Katz
Third Sky, Inc.
30 Rowes Wharf, Suite 330
Boston, MA 02110
617.648.3990 Ext 991
gkatz@thirdsky.com

Ann Lamanes
Pink Elephant
888.273.7465 Ext 295
alamanes@pinkelephant.com

 


Media Contact

Joshua Barrow
617.648.3990 x999
jbarrow@thirdsky.com