THIRD SKY NEWEST RESELLER FOR FRONTRANGE SOLUTIONS' IT SERVICE MANAGEMENT AND HEAT

January 28, 2005 - (Colorado Springs, CO & Boston, MA) - FrontRange Solutions , the leader in Service Management and Customer Relationship Management (CRM) solutions for distributed and small to mid-size enterprise (SME), and Third Sky, Inc., a consulting firm with extensive expertise in ITIL and IT Service Management, today announced that Third Sky is the newest reseller and implementer of the FrontRange's new IT Service Management modular solution and their award winning HEAT products.

Third Sky , with offices in Boston, San Francisco, and Toronto and with consultants throughout North America, brings years of experience helping mid-size and large organizations with IT strategy, re-engineering of processes, and designing and building systems that utilize the best practices of ITIL for IT Service Management.

With Third Sky , organizations have an immediate resource to help them maximize service to their users, to minimize downtime and to effectively plan, test and implement new systems, utilizing the FrontRange IT Service Management (ITSM) product family and the existing HEAT helpdesk product.

Additionally, current customers of the FrontRange HEAT product now have a resource to implement those modules from IT Service Management that work with their current HEAT system..

"We have been very successful in the IT Service Management market, and are very excited about what FrontRange ITSM brings to this space," says Joshua Sky Barrow, President and CEO of Third Sky. "We agree with the positive analyst assessments of the FrontRange ITSM product. It is one of the more compelling ITSM solutions on the market and we are pleased to be in a position to offer it to our customers."

"With partners that are the envy of industry, it's gratifying to be working in concert with an internationally recognized channel. Third Sky's top-notch team, sharp business focus and successful track record makes it exciting to partner with them to further enhance our mutual success," said Gary Brand, FrontRange senior director of channels for the Americas.

About THIRD SKY
THIRD SKY is a consulting firm offering business-focused solutions for corporate and government clients in a variety of industries and solution areas including IT Strategy, Process Re-engineering, IT Service Management Solutions, ITIL, Help Desk Solutions, CRM, Call Center and SFA Solutions and Mobile and Wireless Solutions. Our solutions involve both implementations of products as well as custom-built systems. We have locations throughout the United States and Canada; and our clients are across North America, Europe, and Asia. For more information, check out the Third Sky web site at www.thirdsky.com .

About FrontRange Solutions
FrontRange Solutions USA, Inc. is a leading international provider of Service Management and CRM solutions that have been used by more than 130,000 companies and over 1.5 million users worldwide to automate and manage IT projects and customer-facing initiatives.

A leader in consolidated sales and service solution suites, FrontRange established its reputation with the award-winning GoldMine® family of solutions for business relationship management, team-based contact management and sales forces automation; and with HEAT® solutions for complete service management, including Help Desk, Knowledge Management, Asset Management and Service Level Management.

FrontRange's expanded family of solutions includes: IT Service Management (including HEAT®), Infrastructure Management, Contact Center Management, Customer Service, and Sales, Marketing & Relationship Management (including GoldMine®). FrontRange products are designed specifically for small- to mid-sized enterprises and distributed enterprises. Customers represent over 50 percent of the Fortune 500 and over 75 percent of the FTSE 100. More than 80 diverse industries use FrontRange products, including Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com .

Contact:

Gerry Katz
Third Sky, Inc.
617.648.3990 Ext 991
gkatz@thirdsky.com

Victoria Rios
FrontRange Solutions
(719) 532-7348
victoria.rios@frontrange.com

 


Media Contact

Joshua Barrow
617.648.3990 x999
jbarrow@thirdsky.com