Senior Consultant

Are you an IT consultant that takes pride in satisfying the client? Do you thrive in a close-knit, professional services environment and enjoy the opportunity to wear multiple hats?

Third Sky is looking for a Senior Consultant to join our West Region team on a full-time or contract-to-perm basis. We are looking for the right candidate to help us build a leading IT consulting firm.

Responsibilities

• Lead customers through the solution implementation process
• Assist customers with business process design and advise customers of best practices
• Facilitate and document Requirements Definition and Design sessions
• Implement (including configuring and customizing) packaged enterprise software applications
• Build integrations and migrate data between systems
• Conduct unit and system testing
• Support user testing
• Deliver application and process training
• Perform go-live and post production support.
• Provide project management skills to client engagements
• Support the sales process through participation in client discovery sessions

• 3+ years experience implementing ITIL® / ITSM or Help Desk software packages, with the technical skills associated with installing, configuring and customizing these packages.
• 3+ years experience with Microsoft SQL Server or Oracle.
• 2+ years experience managing your own projects and interacting directly with customers
• Excellent oral and written communication skills
• Interest in learning new technologies and industry best practices.
• Can-do attitude

• ITIL Foundation certification (or higher)
• Experience with FrontRange HEAT or ITSM, TouchPaper ITBM, Axios, iET Solutions, Remedy, or HP OpenView Service Desk
• Experience in a small company or start-up environment

We are an equal opportunity employer.

For more information on this job listing, please contact our Human Resources department.