Vice President of Professional Services
Reg Lo is a certified ITIL Expert and Vice President for Third Sky. Reg has helped over a hundred organizations learn about ITIL, adopt the framework, and select and implement tools that support IT Service Management good practices. He has been selected to facilitate a workshop at itSMF Fusion 2012 on “Defining IT Services for the Business”; and he has facilitated workshops at this national itSMF event in 2008, 2009, 2010, and 2011. He was selected as a reviewer for the ITIL 2011 edition and was also a reviewer for TIPA, an open framework for assessing ITIL and ISO/IEC 20000 maturity.
Reg's Articles & Resources