Vice President of ITSM Vision & Strategy
An IT Service Manager and ITIL Expert with over 20 years of experience in service industries, Ms. Hunnebeck is currently Third Sky Inc.'s VP of ITSM Vision & Strategy. Her passion for improving how we work led Ms. Hunnebeck to IT Service Management from a background of process consulting, training and Service Management systems consulting. Ms. Hunnebeck has led global teams in best practice and methodology design.
Devoted to advancing the art and practice of IT Service Management, Ms. Hunnebeck served on the public QA team for ITIL Version 3, serves as a Senior Examiner on the ITIL Examination Panel and was the Author of the Service Design book as part of the ITIL Update Project in 2011. She also speaks regularly at industry events such as itSMF and HDI.
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