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In the face of increasing costs, competition and regulation, many organizations need to make IT more strategic, efficient and cost-effective. As a result, IT organizations worldwide are focusing on IT Service Management (ITSM) as a means of addressing this need.

At Third Sky, our team of experts provides solutions built upon a hands-on, real-world approach to ITSM that has helped hundreds of companies transform their IT organizations into strategic, business-aligned service providers delivering the highest levels of service and support while lowering costs. Process Analysis, ITIL Training, ITSM implementation, and now software VoIP.

Contact Third Sky today to learn more about how we can help you meet your business and IT objectives.


 





July 22, 2008
Webinar: Building your ITSM Vision into a Reality: 10 Guiding Principles to follow
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July 22, 2008
FrontRange: IT-Service Management LIVE!
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July 24, 2008
Live Event: IT Executive Breakfast with Third Sky and Oblicore
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July 31, 2008
Webinar: Practical Tips for World Class Incident Management beyond the Service Desk
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August 7, 2008
Webinar: The Temple of ITSM: Transforming Your Organization
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August 14, 2008
Webinar: Closed Loop Change Management: Practical tips for processes, policies, roles and technology
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August 21, 2008
Webinar: The Last Crusade for ITSM: Achieving Technology Solutions that Work
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August 26, 2008
Webinar: Integrating Projects with Change and Release
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September 7 – 13, 2008
Live Event: itSMF Fusion 08
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September 18, 2008
Webinar: Problem Management & Continual Service Improvement: Practical Keys to Success
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September 25, 2008
Webinar: Creating a Service Catalog that is Service Level Management and IT Financial Management Ready
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Free White Papers:

Security Management Best Practices

CMDB - A Foundation for ITIL

Integrated Contact Center Solutions

ITIL/ITSM - Where Do I Start?

Are You Missing the Service Owner Role?

Where the Rubber Meets the Road by Tom Pierce

The Service Equation: 4 Keys for IT to Create Value for the Business

 
Third Sky Publications

ITIL v3, Service Portfolio, Service Catalog and Financial Management


Featured Podcast

Podcast with ITO America, moderated by Paul Burns with Lou Hunnebeck