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2010 Public Course Schedule

 

 
 


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In the face of increasing costs, competition and regulation, many organizations need to make IT more strategic, efficient and cost-effective. As a result, IT organizations worldwide are focusing on IT Service Management (ITSM) as a means of addressing this need.

At Third Sky, our team of experts provides solutions built upon a hands-on, real-world approach to ITSM that has helped hundreds of companies transform their IT organizations into strategic, business-aligned service providers delivering the highest levels of service and support while lowering costs. Process Analysis, ITIL Training, ITSM implementation, and now software VoIP.

Contact Third Sky today to learn more about how we can help you meet your business and IT objectives.


 




September 18, 2010
Building an Effective Service Catalog Workshop - presented at itSMF Fusion 2010
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September 18, 2010
Building Successful Configuration Management Workshop - presented at itSMF Fusion 2010
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September 19, 2010
Aligning IT with Business: A Practical Guide using the Service Portfolio and Service Catalog - presented at itSMF Fusion 2010
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September 20, 2010
Scavenging for Answers: Search Fusion 2010 for Solutions to your ITSM Challenges
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Reduced price for Third Sky's online ITIL v3 Service Management Foundation Course & Exam

95% Pass Rate
for Third Sky's ITIL v3 Foundation Students

Free White Papers:

Integrating Project Management and Service Management

The ROI of ITIL

Security Management Best Practices

CMDB - A Foundation for ITIL

Integrated Contact Center Solutions

ITIL/ITSM - Where Do I Start?

Are You Missing the Service Owner Role?

Where the Rubber Meets the Road by Tom Pierce

The Service Equation: 4 Keys for IT to Create Value for the Business

 
Third Sky Publications

ITIL v3, Service Portfolio, Service Catalog and Financial Management


Featured Podcast

Podcast with ITO America, moderated by Paul Burns with Lou Hunnebeck