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Webinar - Service Catalog Best Practices: From Static to Actionable 

Friday, June 10, 2011, 11:00am - 12:00pm

Do any of these situations apply to you?

  • You've been asked to create a Service Catalog but don't know how to get started
  • You've created a basic catalog as a doc, spreadsheet or webpages, now what?
  • You're wanting to create an actionable catalog but need to convince management of the value

Join us for this information-packed webinar that will cover:

  • How to identify, define, categorize, and publish a business Service Catalog and/or a technical Service Catalog
  • Building the business case and ROI model to gain management support for your initiative
  • Do's and Don'ts, common mistakes, and tips for achieving faster success
  • A simple step-by-step approach for quickly creating an actionable Service Catalog
  • How to laser focus your Service Catalog to achieve cost savings
  • How to optimize workflow without derailing your Service Catalog initiative
  • Combining People-Process-Technology to make your Service Catalog a success