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Taking Incident Management to the Next Level - Virtual 

Friday, June 01, 2012
Location Virtual

Have your efforts to improve Incident Management hit a wall?

Attend this interactive virtual workshop to:

  • Learn advanced Incident Management techniques
  • Review industry benchmarks to identify where to focus your improvement efforts
  • Discuss how to reinvigorate the culture of your IT organization so you can turn a negative event into a positive one for your customers.

Download a 1-page description.

Pricing

Price: $695 per seat.

Sign up before 5/29/2012 and receive a $200 discount off each additional seat you buy after the first seat.

Attend this workshop if you are a...

Incident Management Process Owner / Manager, Service Desk / Level 2 Support Lead

Virtual Workshop Hours by US Zone
Time Zone Start End
Pacific 08:00am 2:00pm
Mountain 09:00am 3:00pm
Central 10:00am 4:00pm
Eastern 11:00am 5:00pm


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