Complimentary Webinar - Achieving a Services Orientation: Your Service Catalog Flight Plan
Friday, May 11, 2012, 10:00am - 11:00am
Transforming IT from a technical to a services-oriented organization is at the heart of IT service management. The ‘specialized organizational capabilities for delivering value to customers in the form of services’, must start with defining what a service is, and establish a Catalog of services.
But getting your initial Service Catalog off the ground is just the first step.
Join us for this complimentary webinar to discuss: