|News & Events|
Complimentary Webinar: Mapping the Future - The Road to Business-Driven IT
Tuesday, August 14, 2012, 10:00am - 11:00am
We hear the words, IT-business alignment, and achieving this seems like a valuable goal. But is that even enough? Is it possible or is it a pipe dream? Shouldn't we strive to be night just aligned with the business, but actually driven by the business?
This session explores what our IT world would look like if our technology services, culture and actions were truly business driven. We'll discuss:
About the Speaker: Lou Hunnebeck
Lou Hunnebeck, vice president of ITSM Vision and Strategy at Third Sky, Inc., is an ITIL expert with over twenty years of experience in service industries. Her passion for continual improvement led her to ITSM from process consulting, training, and service management systems consulting. This ITIL 2011 Service Design author and ITIL senior examiner has led global teams in best practice and methodology.