Third Sky’s Integrating Project Management & Service Management Course brings together the best practices from these two critical management disciplines as they related to information technology environments. The course draws on principles of the most popular frameworks for each respective area: PMBOK® v4 and ITIL® v3.
Participants will learn about how an integrated approach to project management and service management can produce better results for the business and promote more effective and efficient IT service provision.
Participants who complete this course can earn PDUs® for maintaining their Project Management Institute® (PMI®) certification.
Participants in this course will learn that integration of these two critical competencies is more nuanced than a hand-off at the end of Project Management to Service Management. Integration points occur throughout the Project Management Process Groups and throughout the phases in the Service Lifecycle.
Topics covered in Integrating Project Management & Service Management include:
To download a full course description, click here.
For more information or to schedule a workshop, please fill out the form below.