ITIL® Expert
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Third Sky's ITIL Expert Programs offer a fast track to ITIL Expert Certification. Through a mix of self paced study and instructor led interactive teaching, participants can leverage time to their advantage while working toward the highest level of internationally recognized certification available in the ITIL domain.

Participants must hold the ITIL Foundation Certificate. It is further recommended that candidates have approximately two years exposure to basic concepts in IT and have related work experience.


Participants in Third Sky's ITIL Expert programs receive the following benefits:

  • Accelerated Path to Certification: A definite path to ITIL Expert certification provided in a schedule that reduces classroom time by over 50% of traditional approaches.
  • Reduced Risk: With Third Sky’s Exam Pass Guarantee, Third Sky pays for 2 exam retakes, if required, reducing the risk of unexpected costs.
  • Innovation in Design: Innovative use of elearning for the theoretical components of the course allows learners to study in their own time, at their own pace. Additionally, learners receive an ereader or electronic document with the course Reference Materials, avoiding the printing of thousands of pages of paper.
  • Intense Group Interaction: Spending intensive days in a classroom with a select group of peers results in vast knowledge and experience sharing, and forms the basis for long lasting relationships.
  • Access to a Select Community: After program completion, learners gain access to a select community of ITIL Experts, part of a continuous learning program.


Third Sky Expert Program - Capability Track - Participants will learn about the principles and core concepts of the Service Lifecycle approach and the processes associated with all the Capability modules [Planning, Protection, and Optimization (PPO), Service Offerings and Agreements (SOA), Operational Support & Analysis (OSA), and Release, Control, and Validation (RCV)]. Candidates can take the exams for these courses at a time convenient to them, preferably between the classroom sessions.

Third Sky Expert Program - Lifecycle Track - Participants will learn about the principles and core concepts of the Service Lifecycle approach to IT Service Management at the management-level, according to the ITIL Lifecycle approach. This includes a focus on the management and control elements of the Service Lifecycle and the processes associated with all Lifecycle modules, including Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO), and Continual Service Improvement (CSI). The Managing Across the Lifecycle capstone course will be started on completing the five Lifecycle courses and exams.