Service Catalog Basic Training Registration

Kick-start your Service Catalog with eight 5-10 minute recorded stations you can view at your own pace!

You'll learn how to identify what categories you should include and fill those categories with services, making sure that content is aligned to your audience.

We'll show you how to separate business and technical services, distinguish between services and services requests, and address the question of whether to include SLAs or pricing.

Let's suit up and get started!

Completed Basic Training? Move on to Advanced Individual Training.

Third Sky Home | Register: Basic Boot Camp | Register: Advanced Boot Camp | Service Catalog 101 White Paper

Basic Training

Service Catalog Basic Training Registration

Register once to receive your access code, then view any of the recordings on-demand.

Companion White Paper

Service Catalog 101

Developing and publishing a Service Catalog is an important step on an organization’s journey to becoming an IT Service Provider. But what is a Service Catalog?

What is a service? How does a Service Catalog relate to the Service Portfolio? How do Service Requests fit into the picture? And how do I go about identifying services?

This white paper provides some considerations to answer these questions and help you get on your way to producing and publishing a Service Catalog.

Download Here