|
|
Completed Basic Training and ready to take your Service Catalog to the next level?
Suit up for Advanced Individual Training, where you can weigh the pros and cons of using software or doing it yourself, and decide if you want a static catalog or an actionable catalog your customers can request services from.
We'll show you how to create roles and entitlements, identify service bundles, optimize fulfillment, monitor your performance, set appropriate service pricing, and market your Service Catalog to your customers.
Get ready to dig in and get dirty!
| Station 4: Identifying Service Bundles |
 |
|
To view the on-demand recording of this Service Catalog Boot Camp Station, please enter your email and access code below. If you have not yet received an access code, please register here. |
Bundling services can make it easier for your users to order what they need, and for your IT department to fulfill their requests in a way that meets customer expectations. Explore the different types of IT services, see examples of how services, or service requests, might be bundled for your customers, and get tips for identifying bundles.